Hello, how can we help?
+ We respond to all submitted tickets within 12 hours.
You will get even quicker responses to the tickets submitted between 6 AM (ET) and 3 PM (ET) on business days.
+ You will receive an email notification once your ticket gets answered by our staff. Look for an email sent from firstname.lastname@example.org address.
Make sure to check out your spam/junk folder, in case our emails couldn't reach your inbox.