STATS UPLOAD TIME If we have no data quality issues, daily updates will be made available next day between ~7 AM (ET) and ~9 AM (ET). In case a major issue prevents us from updating stats, we guarantee to resolve it and upload stats within 36 hours. Make sure you’ll get notified every time there’s an issue.
ACCESSING THE STATS
There are two ways:
1)
By Signing In
1.A.) If you have signed up before: You can access stats any time you want by just signing in. Then click your stats central page which is under the ‘user-icon’ menu at the upper-right of website.
1.B.) If you have NOT signed up before: When your shopping cart includes a product which needs you to have an account, you will be asked to set your password at the checkout page. Here’s a step-by-step guide for accessing in-season stats:
1.B.1.) Choose your in-season plan(s) and add to your shopping cart.
1.B.2.) Proceed to the checkout page and set your account password before you make the payment.
1.B.3.) If you end up completing the payment, you can access in-season datasets by just clicking your stats central page which is under the ‘user-icon’ menu at the upper-right of website.
Make sure you’re logged in every time you want to access to the updated in-season datasets. Please contact us if you are still unable to get your datasets.
2) Via Dropbox
If you’ve purchased a “season pass”, we can invite you to our shared folders on Dropbox.
