If you have any questions, please contact us.
- How and why we store your personal data,
- How you’ll handle ‘Right to Erasure’ and ‘Right of Access’ requests.
Privacy policies apply when you:
- Visit our website located at https://www.bigdataball.com
- Use our products that are available on our site.
2. WHAT WE COLLECT
We only collect information about you if we offer and/or provide our services and at communicating with you. That happens in two different ways: (1) When you, yourself provide any information to us, (2) Automatically through third-party services.
2.1. Information You Provide to Us
2.1.A. Basic Account Information: We ask for basic information from you in order to set up your account.
When you decide to sign-up for an account (can be found at https://www.bigdataball.com/my-account/) you provide a username and email address and password. If you want to, you may provide more information –like your name and surname but it is not necessary for creating your account. When you sign up for an account, you consent to join our email marketing list where you can choose to opt-out once you receive your first or any other marketing email.
2.1.B. Transaction and Billing Information: If you buy something from us, you provide additional personal and payment information that is required to process the transaction such as items you purchase, your name, surname, billing email address, and payment information.
2.1.C. Contact Form: If you’d like to contact us for any reason, you fill an online form where you input your name, your email address, and your message text. We keep this information for a certain period in order to manage and track issues but we do not use your submitted information for marketing purposes.
2.1.D. Discount Requests: We give various types of discounts (can be found at https://www.bigdataball.com/coupons/) to be applied to your orders when you request it from us and qualify for the discount. By requesting a discount, you share your email address with us. We will use and keep this information for a certain period in order to communicate with you but we do not use your email address for marketing purposes.
2.2. Information Collected Through Third-Party Softwares
We use your information to better provide you our services, as well as to get insights on how visitors use our website. This way, we can improve our website and make it easier, user-friendly.
2.2.A. Log Information: Through third-party analytics service provider (Google Analytics), every time you visit our website, we collect your information which includes your browser type, your IP address, your language preference, the date and time of access, your operating system.
2.2.B. Usage Information: We collect information about the actions you perform on our website such as which page(s) you have visited and/or buttons clicked.
2.2.C. Location Information: From your IP address, third-party analytics tools we have, collect and use this information to calculate how many people visit our website from certain geographic regions.
2.2.D. Cookies: A cookie is a little file placed on your computer or similar device you use to visit our website. Cookies help us at personalization each time you return to our website.
2.2.E. Pixel Tags: A.k.a. web beacons are small blocks of code placed on pages and/or e-mails which help us identify and track your usage, access preferences, and measure e-mail campaign effectiveness.
3. HOW WE USE COLLECTED INFORMATION
3.1 To set up, store and maintain your account at BigDataBall.
3.2. To improve our services.
3.3. To monitor and analyze trends and better understand how visitors interact with our services, help make the website much easier to use.
3.4. To communicate with you about the inquiries, offers and/or other announcements that might be of interest to you.
3.5. To personalize your experience and to provide you relevant product recommendations.
4. HOW WE SHARE COLLECTED INFORMATION
We NEVER sell your personal information. However, we share your information under limited and certain circumstances.
4.2. Third-party Payment Processors: We may share your billing information with third-party companies who need to know information about you in order to provide their services. This group includes gateways that help us accept payments. They process and store your credit card information through their own technological infrastructures. Payments at our website currently handled by:
Non-recurring Payments Processor: Paddle Market Ltd; VAT#: GB 150 8481 14, Company#: 08172165, Address: 1st Floor 15 Bermondsey Square London, SE1 3UN United Kingdom.
Recurring Payments Processor: Stripe 510 Townsend Street San Francisco, CA 94103, USA (for recurring payments).
4.3. Third-party Visitor Analytics Tools: This group includes the tools we use to understand visitor behaviors and improve our services. Analytics tools currently installed on our website: Google Analytics.
4.4. Third-party Emailing Software: This group includes the tools we use to be able to send personalized and/or general marketing emails to the people collected under various lists. Emailing tool currently installed on our website: MailChimp, The Rocket Science Group.
4.5. As Required by Law: We may disclose information about you in response to a subpoena, court order, or other governmental requests.
5. INFORMATION SHARED PUBLICLY
We NEVER make any of your information, such as your profile, other content that you access to the public on our website. It’s behind the user authentication process which can’t be crawled by search engines.
Protecting information is one of our top priorities. To protect your data against unauthorized access, use, alteration, or destruction, your session is being encrypted with 2018-bit SSL throughout the whole website.
You have several preferences available when it comes to personal information about you:
7.1. Limit the Information that You Provide: You can choose not to sign up and or not to purchase so you don’t have to provide any profile information, billing information.
7.2. Opt-Out of Electronic Communications: You may opt-out of receiving promotional messages from us at any time. If you opt-out of promotional messages, we may still send you other messages, like those about your account and legal notices.
7.3. Set Your Browser to Reject Cookies: At this time, our website does not respond to “do not track” signals. However, you can usually choose to set your browser to remove or reject browser cookies before using BigDataBall website, with the drawback that certain features may not function properly without the aid of cookies.
8. RIGHT TO ERASURE & RIGHT TO ACCESS: REQUESTS FOR ACCESSING/ERASING YOUR PERSONAL INFORMATION
You have the right to access and have your personal data deleted. Our site and all software we use have the ability to export and/or delete your personal data, so if you would like to do so, please let us know
9. CONTACTING US