I didn’t receive an email after purchase


After a purchase, we send emails to your billing email address which you provided us at the checkout page.
If you think you haven’t received an email after purchase, you can check out your junk/spam folder and look for emails from info@bigdataball.com address whose sender is BigDataBall.
The second possibility is that you might have incorrectly typed your email address during the checkout process, which is preventing you from receiving emails.

If you have already checked your JUNK/SPAM folder and there’s still no email from BigDataBall, just let us know. We guarantee to resolve all issues within 12 hours.