I didn’t receive an email after purchase

Etwas Besonderes

After a purchase, we are sending emails to your billing email address which you provided us at the checkout page.
If you think you haven’t received an email after purchase, the first thing you can do is checking out your junk/spam folder and look for emails whose sender is BIGDATABALL. The second possibility is that you might have incorrectly typed your email address during the checkout process which prevented you from receiving emails.

If you have already checked your JUNK/SPAM folder and there’s still no email from BigDataBall, just let us know. We guarantee to resolve all issues within 12 hours.

Before contacting us, please make sure you’ve added our official email address info(at)bigdataball(dot)com to your contacts list to guarantee to receive future emails from BigDataBall right into your inbox.